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ENTERPRISE
From the February 6, 2004 print
edition
Duo's trek into bike business paying off
Heather Ray Karam
Katherine Robinson was a well-traveled veteran of the banking industry
when adventure caused her to take a detour 12 years ago.
After 25 years in the corporate arena, Robinson set out on a path
as an entrepreneur, opening a bicycle shop with her son-in-law, Allen Hodapp.
Cycle Logic, a 2,500-square-foot shop located in Northeast San Antonio,
is a full-service bike store that stocks a wide selection of new and used bikes,
consignment bikes and trade-ins.
Robinson admits that the move was especially adventurous, considering
she wasn't a cyclist.
But her entrance into the bicycle business was just the change of
pace she was looking for, Robinson recalls.
She was working as a senior vice president at a bank when Hodapp
-- who at the time was dating her daughter -- approached Robinson about opening
a bicycle business.
Hodapp had been a cyclist and racer for years and had been fixing
bikes since the age of 7. His resume also included assisting in the opening
of several bike shops across the country for a national bike chain and working
at a local motorcycle dealership.
Robinson had never thought about going into business, but remembers
her father owning a small shoe repair and paint store in her native North Carolina.
"I grew up watching my father run his own business, so I had
a little entrepreneurship in my blood," she says.
Hodapp convinced Robinson that they could make the venture work.
"It was a match made in heaven," says Robinson about her
partnership with her son-in-law. "I brought the financial experience to
the business and he brought the knowledge of the bike industry."
The pair opened Cycle Logic in Robinson's garage in 1992. They were
able to secure several vendors to sell them bikes, including manufacturer Caloi,
a known Brazilian bicycle brand -- a company they still do business with today.
Switching gears
In the beginning, it was tough, Robinson says. Both Hodapp and Robinson
worked full-time jobs to get the business off the ground, and Robinson remembers
selling less than 20 bikes in their first year.
Hodapp soon conceived a plan to promote Cycle Logic to the public
and racing community. He persuaded Robinson to race bikes on the racing circuit
in Texas.
Robinson was uncertain about the racing endeavor, as she had never
cycled before. However, she called upon her fortitude as a runner and decided
to take on the challenge.
"It was such a complete flip-flop from my life," recalls
Robinson. "I was a senior VP at a bank and all of a sudden here I was racing
mountain bikes on the weekend."
Hodapp trained her for the competitions, and she went on to race
the bike circuit from 1993 to 1994, which consisted of 11 races. She received
many first and second place finishes in her age group.
"It was a world that I had never been exposed to before,"
Robinson says. "It was an adventure for me and it really expanded my horizons."
The bike shop also sponsored two additional racers full time in 1992,
and the word began to spread about Cycle Logic, she says.
A year later, Robinson gave up the racing due to her obligations
at the bank, so Hodapp began to fulfill much of the day-to-day operations at
the store -- something he continues to do to this day.
Today, Robinson keeps one foot on the pedals and one in the corporate
arena as an analyst and accountant in the treasury department of H.E. Butt Grocery
Co.
Rolling along
Cycle Logic continues to meet the needs of both novice cyclists and
experienced bikers alike -- albeit in a larger location than its original home.
Their original makeshift shop would give way to a retail site in
1994 -- an 875-square-foot space at Henderson Pass and Thousand Oaks.
"It was like working in a shoebox," quips Robinson.
The bike shop eventually moved to its current 2,500-square-foot shop
on Wetmore Road.
Robinson says that her shop stands out from her larger competitors
due to the personal attention that customers receive.
"We enjoy interacting with our customers and assisting them
to find out what their riding needs are," she says.
Cycle Logic meets the needs of riders of all ages and experience
levels with its selection of bicycles from a variety of manufacturers. The inventory
includes road and mountain bikes, unicycles, tandem and recumbent bikes, BMX
bikes, comfort cycles, and baby jogging strollers.
Bike prices range from $100 to as much as $10,000 for a custom-made
bike.
Cycle Logic also carries an array of clothing and accessories for
cyclists, and bike parts and components used for the aesthetics and maintenance
of bicycles.
But it's the one-of-a-kind bikes designed by Hodapp that are helping
Cycle Logic make a name for itself.
Hodapp -- an engineer by trade -- works with customers to choose
all the parts needed, from the frame, to the wheels to the pedals.
"If it has two wheels and pedals, we can build it or fix it,"
quips Hodapp.
The shop also performs maintenance on any bike, no matter the age,
brand name or lack thereof.
"We take a lot of pride in our work. We treat our customers'
bikes like they are our own," says Robinson. "No matter what the cost
of your bike, whether it is $50 or $500, we are here to take care of your riding
needs."
For longtime customer Bob Sharpley, Cycle Logic was just the shop
to take his used bike for a tune-up. Sharpley, a middle-school choir teacher,
purchased his bicycle from a pawnshop and wanted to enhance some of its features.
"Allen is very knowledgeable about the (bike) industry and he
really makes you feel at ease with any questions you have," says Sharpley.
"(Hodapp and Robinson) make you feel at home at the shop."
Hodapp himself is an avid rider and has 30 years of experience building,
restoring and repairing bikes.
"We will do whatever we can to get you back on the road and
make your riding experience more comfortable," says Hodapp.
For Carolyn Esparza and her daughter, Shaniqua, the personal service
they received from Cycle Logic was more than they expected.
Carolyn Esparza was searching for a tandem bike for herself and her
22-year-old daughter, who has been blind for the past 11 years. She found a
consignment tandem bike at Cycle Logic, and Hodapp discounted the bike to make
it possible for Esparza to make the purchase.
"Every time we go in there, they bend over backward to help
people out who have a disability. They (Robinson and Hodapp) are very giving,"
says Carolyn.
Now, the Esparzas can enjoy a bike ride together.
"It's a good feeling to be on a bike and enjoy the nature. I
can describe the sunsets and scenery to Shaniqua. It's a great time for us to
spend together," Esparza says.
Building momentum
The pair is ecstatic about the future of Cycle Logic, though they
admit there have been bumps in the road along the way.
The shop escaped financial ruin after the 1998 floods -- not because
it was in the path of floodwaters, but because sales of cycles plummeted after
the catastrophe. People were channeling their money to more dire needs, Hodapp
says.
Today the duo is determined to continue to expand and carry more
product lines that cater to women and children.
"We have really worked hard to grow this business and make a
name for ourselves in the bike scene," Robinson says. "We hope to
continue to provide our customers with the best."
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